Frequently Asked Questions

What are the opening times?

January opening hours:
Monday - CLOSED
Tuesday - CLOSED
Wednesday - CLOSED
Thursday - CLOSED
Friday - 5pm - 12am
Saturday - 5pm - 12am
Sunday - CLOSED

We are available to open any day of the week for private and promoted events.

Matchbox has a strict door policy, what does it mean?

Strictly 18+ and everyone must be able to provide a Passport, Photo ID or a Driving's Licence. If you are found to be in possession of illegal substances, Police might be called.

What do you accept as a valid ID?

Passport, Photo ID & Driving's Licence.

Do you have a dress code?

Smart - Casual.

How do I book a booth?

For bookings / enquiries click on our website 'BOOKING' section. You can also send an email to or call 020 3325 9743

I lost an item, what should I do?

E-mail and describe your item. Remember to mention the name of the venue and leave your phone number. We'll get back to you as soon as possible.

Can I eat and smoke in Matchbox?

It's against the law to smoke inside the premises. Matchbox has a smoking area where smoking is allowed. We allow electronic cigarettes as long as they do not disturb other customers. Matchbox offers food and the menu changes seasonally.

Can I take photos at the venue?

Yes as long as it's not disturbing anyone and the pictures are not commercially used.

Is the venue available for private hire?

Yes - Matchbox is available for private hire.

For corporate events contact: 020 3325 9738 or e-mail

For music events contact: 020 3325 9745 or e-mail

Do you have any deals for birthdays at the club?

We have various deals & packages available for groups. For more info contact our reservations team on 020 3325 9743 or e-mail!

How do I get a job working for Matchbox?

Matchbox is always looking for bright & hard-working people to join the team. Please e-mail your CV to or hand it in to a manager in the venue.