Frequently Asked Questions
What are the opening times?
We are open every day of the week 3PM until 12AM. In case of interesting sporting events we sometimes open Matchbox earlier - follow our Facebook page for updates!
Matchbox has a strict door policy, what does it mean?
Strictly 18+ and everyone must be able to provide a Passport, Photo ID or a Driving's Licence. If you are found to be in possession of illegal substances, Police might be called.
What do you accept as a valid ID?
Passport, Photo ID & Driving's Licence.
Do you have a dress code?
Smart - Casual.
How do I book a booth?
For bookings / enquiries click on our website 'BOOKING' section. You can also send an email to firstname.lastname@example.org or call 020 3325 9743
I lost an item, what should I do?
E-mail email@example.com and describe your item. Remember to mention the name of the venue and leave your phone number. We'll get back to you as soon as possible.
Can I eat and smoke in Matchbox?
It's against the law to smoke inside the premises. Matchbox has a smoking area where smoking is allowed. We allow electronic cigarettes as long as they do not disturb other customers. Matchbox offers food and the menu changes seasonally.
Can I take photos at the venue?
Yes as long as it's not disturbing anyone and the pictures are not commercially used.
Is the venue available for private hire?
Yes - Matchbox is available for private hire.
For corporate events contact: 020 3325 9738 or e-mail firstname.lastname@example.org
For music events contact: 020 3325 9745 or e-mail email@example.com
Do you have any deals for birthdays at the club?
We have various deals & packages available for groups. For more info contact our reservations team on 020 3325 9743 or e-mail firstname.lastname@example.org!
How do I get a job working for Matchbox?
Matchbox is always looking for bright & hard-working people to join the team. Please e-mail your CV to email@example.com or hand it in to a manager in the venue.