Frequently Asked Questions
What are the opening times?
January opening hours:
Monday - CLOSED
Tuesday - CLOSED
Wednesday - CLOSED
Thursday - CLOSED
Friday - 5pm - 12am
Saturday - 5pm - 12am
Sunday - CLOSED
We are available to open any day of the week for private and promoted events.
Matchbox has a strict door policy, what does it mean?
Strictly 18+ and everyone must be able to provide a Passport, Photo ID or a Driving's Licence. If you are found to be in possession of illegal substances, Police might be called.
What do you accept as a valid ID?
Passport, Photo ID & Driving's Licence.
Do you have a dress code?
Smart - Casual.
How do I book a booth?
For bookings / enquiries click on our website 'BOOKING' section. You can also send an email to email@example.com or call 020 3325 9743
I lost an item, what should I do?
E-mail firstname.lastname@example.org and describe your item. Remember to mention the name of the venue and leave your phone number. We'll get back to you as soon as possible.
Can I eat and smoke in Matchbox?
It's against the law to smoke inside the premises. Matchbox has a smoking area where smoking is allowed. We allow electronic cigarettes as long as they do not disturb other customers. Matchbox offers food and the menu changes seasonally.
Can I take photos at the venue?
Yes as long as it's not disturbing anyone and the pictures are not commercially used.
Is the venue available for private hire?
Yes - Matchbox is available for private hire.
For corporate events contact: 020 3325 9738 or e-mail email@example.com
For music events contact: 020 3325 9745 or e-mail firstname.lastname@example.org
Do you have any deals for birthdays at the club?
We have various deals & packages available for groups. For more info contact our reservations team on 020 3325 9743 or e-mail email@example.com!
How do I get a job working for Matchbox?
Matchbox is always looking for bright & hard-working people to join the team. Please e-mail your CV to firstname.lastname@example.org or hand it in to a manager in the venue.